News

IT Resources for Distance Learning

  1. IT Main Website
    1. https://www.ccny.cuny.edu/it
  1. Academic Technology Services (IMEDIA)
    1. https://www.ccny.cuny.edu/it/conferencing-services
  1. IT Service Desk- To submit requests or incidents for IT services
    1. Email: servicedesk@ccny.cuny.edu
    2. Phone: 212-650-7878
  1. CCNY Webmail for Faculty/Staff
    1. https://webmail.ccny.cuny.edu
    2. Password Reset Tool: https://reset.ccny.cuny.edu\
  1. CityMail Account for Students
    1. https://citymail.ccny.cuny.edu
    2. Password Reset Tool: https://reset.ccny.cuny.edu
    3. FAQ: https://support.ccny.cuny.edu/citymail/faqs.html#start365
  1. Office of Information Technology Chat Room
    1. https://tinyurl.com/CCNYOIT
    2. Login with your CUNY login credentials (firstname.lastname##@login.cuny.edu)
  1. Instructional Technology Chat Room
    1. https://tinyurl.com/CCNYInstructionalTech
    2. Login with your CUNY login credentials (lastname##@login.cuny.edu)
  1. Virtual- Distance Learning & Conferencing Support Bridge
    1. https://ccny.zoom.us/j/2126505480
    2. Ask questions regarding Blackboard, Zoom and BlueJeans
  1. Virtual – Technology Support Bridge
    1. https://ccny.zoom.us/j/2126507000
    2. Ask questions about your technology problems including hardware, software and networking issues
  1. CCNY Conferencing Service Support
    1. https://www.ccny.cuny.edu/it/conferencing-service-support
  1. Zoom 
    1. Activate CCNY Zoom Account: https://ccny.zoom.us
    2. Zoom Service Status: https://status.zoom.us/
    3. Zoom Video Tutorials: https://support.zoom.us/hc/en-us/articles/206618765-Zoom-Video-Tutorials?flash_digest=1a60efc67b82de8550dae031ee1993e7eb03b7ca
  1. Laptop & Tablet Loaners
    1. https://portal.ccny.cuny.edu/depts/oit/devicereservation/
  1. CUNY IT Resources for Remote Work & Teaching
    1. https://www.cuny.edu/about/administration/offices/cis/it-resources-for-remote-work-teaching/#1584623681715-aec135c2-7822
  1. Adobe Creative Cloud for Students
    1. Accessing Adobe Creative Cloud
  1. Blackboard Support
    1. After Hours Blackboard Support
    2. Blackboard Collaborate – Faculty and Students (CUNY site)
  1. Cisco WebEx
    1. webex.com
    2. login with your first lastname##@login.cuny.educredentials.
    3. short video on how it works https://youtu.be/HIHJCVnPJHA
  1. Microsoft Office 365
    1. CUNY MS Office 365 resources
    2. CUNY MS Office 365 training resources
  1. Dropbox
    1. Activate your Dropbox account: https://dropbox.cuny.edu. Login with your CUNY login credentials (lastname##@login.cuny.edu)
    2. CUNY Dropbox resources
    3. CUNY Dropbox training resources
  1. Instagram Channels for Updates and Alerts
    1. @ssa.archit
    2. @whatsonatssa
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